1. Purpose and Scope of Information Collection

The website dinhda-karsterlyrock.com does not sell, share, or trade customers’ personal information collected on the website to any other third party.

Personal information collected will only be used for the company to provide products and services to customers.

When you contact us to register for information, chat with staff, send comments, and enter information to make a purchase, the personal information that the website dinhda-karsterlyrock.com collects includes: Full Name, Address, Phone, Email…

In addition to personal information, there is information about services: Service/Product Name, Quantity, Product delivery time…

2. When Will dinhda-karsterlyrock.com Collect Personal Data?

1. • When you register for and/or use our services or platform.

• • When you submit any form, including but not limited to, application forms or other forms related to any of our products and services, whether online or in another format.

• • When you enter into any agreement or provide other documents or information related to your interaction with us, or when you use our products and services;

• • When you interact with us, such as through telephone calls (which may be recorded), letters, faxes, in-person meetings, social media applications, and emails;

• • When you carry out transactions through our Services;

• • When you provide feedback or submit a complaint to us;

• • When you register for a contest;

• • When you submit your personal data to us for any reason.

The above are only some of the common situations in which we collect your personal data and do not reflect all the cases where we will collect your personal data.

3. What Data Will dinhda-karsterlyrock.com Collect?

When accessing and using the services of dinhda-karsterlyrock.com, you will be asked to declare personal information such as: full name, email address, date of birth, gender, contact phone number, etc. All declared information must be accurate and legal to ensure your rights when using the service. Dinhda-karsterlyrock.com will not be held legally responsible for the information you have declared.

We also collect your information on the website, such as: the number of visits to the site, the number of pages viewed, the number of links you clicked, and other information related to connecting to dinhda-karsterlyrock.com

In addition, we also collect the Web browser information you use to access the dinhda-karsterlyrock.com website, including: IP address, browser type, language, time, and the addresses the browser accessed.

4. Scope of Information Use

Personal information collected will only be used by the website dinhda-karsterlyrock.com internally within the company and for one or all of the following purposes:

• • Customer support

• • Providing information related to the service

• • Processing orders and providing services and information through our website at your request

• • We may send information about new products, services, upcoming events, or recruitment information if you register to receive email notifications.

• • Additionally, we will use the information you provide to support customer account management; confirm and carry out financial transactions related to your online payments.

5. Information Storage Time

For personal information, the website dinhda-karsterlyrock.com will only delete this data if the customer requests it. Customers can send their request via email to dinhdadongvan@gmail.com

7. Individuals or Organizations That May Have Access to Personal Information

Individuals or organizations that may access the personal information of customers fall into one of the following cases:

TRAN MINH THAI BUSINESS HOUSEHOLD

• • Partners who have signed a contract to perform part of the services provided by the Company. These partners will receive information according to the contractual agreement (which may be part or all of the information, depending on the contract terms) to support users in using the services provided by the Company.

8. Address of the Unit Collecting and Managing Personal Information

TRAN MINH THAI BUSINESS HOUSEHOLD

Address: No. 28, Group 1, Meo Vac Town, Meo Vac District, Ha Giang Province, Vietnam.

Email: giacxua@gmail.com

Phone: 0335728959

Wessite:

• • aubergemeovac.com

• • dinhda-karsterlyrock.com

9. Means and Tools for Users to Access and Edit Their Personal Data

Members have the right to check, update, or cancel their personal information by logging into their account or requesting dinhda-karsterlyrock.com to do this.

When there is a complaint, members can send a complaint to the management board of dinhda-karsterlyrock.com at the Email address: dinhdadongvan@gmail.com; Phone number: +84 335 728 959. We will confirm and provide a reasonable solution.

You can contact the email address and phone number above to request the website dinhda-karsterlyrock.com to edit your personal data.

10. Mechanism for Receiving and Resolving Consumer Complaints Related to Personal Information Being Used for a Purpose or Scope Other Than Notified

At the website dinhda-karsterlyrock.com, the protection of your personal information is very important. You are assured that the information you provide to us will be kept confidential. The website dinhda-karsterlyrock.com commits not to share, sell, or rent your personal information to any other person. The website dinhda-karsterlyrock.com commits to only using your information in the following cases:

• • To improve service quality for customers

• • To resolve disputes and complaints

• • When required by a legal authority

The website dinhda-karsterlyrock.com understands that your rights in protecting personal information are also our responsibility. Therefore, in any case of questions or feedback related to the privacy policy of dinhda-karsterlyrock.com, or related to personal information being used for a purpose or scope other than that notified, please contact us via the hotline +84335728959 or email dinhdadongvan@gmail.com